About We Are CORTEX
An established hyperautomation software company, founded in 1999. Focused on solving the OSS and IT challenges of telecommunications providers, the business has an established pedigree serving Tier 1 and Tier 2 operators, MSPs and AltNets.
Over 25 years we have developed successful models for the specific challenges of the telecoms business. From solutions being deployed in carrier-grade domains, to solutions being deployed at scale.
Not all automation is equal
Every operator today is on a journey to the Autonomous Network. Every operator is evaluating AI and automation. Some already know that not all automation is equal, and some have yet to experience CORTEX. At We Are CORTEX, we don’t ask our Customers ‘Have you automated x?’ but instead, we ask ‘How far have you been able to automate x?’. We know that the depth and breadth of CORTEX for Communication Service Providers is unparalleled. CORTEX can go wider, and deeper, automating processes in the business across multiple domains, multiple vendors, and can support many of the most challenging telco-specific scenarios. Just ask our Customers!
We Are CORTEX delivered our first zero-touch environment in 2009. We have automated a Tier 1 Operators Fixed-Line Fault Management system, which handles 218 million alarms per year by 99.9996%. That leave a little over 250 tickets per day for engineers to focus on. From deterministic solutions, to GenAI, and Agentic AI you can simply do more with CORTEX than with other tools. CORTEX can get you there more quickly.
Get to Know Cortex
Case Studies
We work with the biggest names in Telco, discover how we work with Vodafone and Orange to achieve their automation goals.
Read Our Use Cases
Take a detailed look at how we help CSPs drive efficiency and deliver ROI.
Take an Automation Journey
Use our unique automation planner to help you plan your next steps on your automation journey.
Unstoppable Power lies beneath
Not all automation is equal, and our Customers can tell you why they moved away from tactical automation like RPA and scripts, to hyperautomate across domains and vendors, and how CORTEX transformed their business.
Commercial flexibility and a simple pricing model, combined with some of our MVP techniques make us a highly suitable solution for today’s network operators.
We Are CORTEX pride ourselves being able to find ways to affordably help you scale processes and leverage business efficiencies. Challenge us!
A mature
ecosystem
Great software needs great partners and we have list of global leaders who help telecommunications providers build best in class solutions. From regional experts, to global providers, our Partners often maintain Centres of Excellence in CORTEX. Each have methodologies and capabilities in automation, AI and analysis, which they often combine CORTEX acceleration and enablement programmes to help create a powerful experience for you. Whether you want a fully managed service, or if you want to rapidly become self sufficient, or benefit from something in between, we have a Partner ecosystem you can trust.
Every Partner we operate with will either exclusively focus on telecoms, or will have a deep specialism in it instead. Some of the ecosystem are also considered specialists in a particular sub-domain within this space so you can access deep expertise when you need it. All will be expert in helping you achieve the highest industry standards.
