Advanced Automation Software for CSPs
Advanced Automation Software for CSPs
Automation capabilities that are second to none.
Often used to compliment other applications and platforms, CORTEX is best suited to the CSP that has already tried automation, and has hit the challenge of scaling it up, or leveraging more from those investments, or, the CSP who needs to advance their automation capability, plugging the gaps other technology leaves, or so other technology can work more effectively.
Focused
We Are CORTEX focus exclusively on CSPs, but we service this sector globally. Our clients; large, complex organisations need true Enterprise scalability, Enterprise Governance and feature rich platforms which are built on the understanding that ‘failure isn’t an option’.
We are used to the demands of a business like yours.
Evolved
Industry focus means we go deeper in to the problems than others. You not only get best-in-class software, with capabilities you cannot get in other automation technologies, but you also get access to our experts who plug it in all day, every day – no exception. Our clients need more automation for their network, in places they find hard to reach with other suppliers and partners
Strategic
CORTEX plays well with other automation technologies and offers you the option to extend existing, non-CORTEX deployments both in terms of value, but also performance. One strategic advantage of CORTEX is extending the shelf life of simpler, less robust, more tactical automation tools. Performing as the strategic tool of choice, CORTEX can elevate Automation strategy.

Our team live and breathe businesses like yours. They bring insight and knowledge to your business, simply by virtue of you becoming a CORTEX customer.
We Are CORTEX operate a number of pre-canned automation engagements with our Professional Services teams. If you need a Design Sprint for your Automation challenge today, or you need to architect a more strategic answer for your organisation, our team can help.
We Are CORTEX consultants can help you with your specific Automation challenges, and we promise, they won’t necessarily try to sell you on taking on CORTEX!
Our team live and breathe businesses like yours. They bring insight and knowledge to your business, simply by virtue of you becoming a CORTEX customer.
We Are CORTEX operate a number of pre-canned automation engagements with our Professional Services teams. If you need a Design Sprint for your Automation challenge today, or you need to architect a more strategic answer for your organisation, our team can help.
We Are CORTEX consultants can help you with your specific Automation challenges, and we promise, they won’t necessarily try to sell you on taking on CORTEX!
Features + Functions
Automation cannot always be designed to exclude Humans. Despite many examples of fully autonomous designs, they are many more where a human is either necessary or preferred.
At We Are CORTEX we understand when this is important, and we help you architect this so you achieve the optimum balance between people, processes and technology.
We Are CORTEX also knows that whilst we always want a user to have the simplest of experiences. Most of the time this means we are able to engineer automation in such a way that the preferred tools of a business function, are the tools they can continue to use. If this is a ticketing system, and ITSM system, a Network Monitoring platform or whatever they prefer, the key is giving them one less system to work with. Conversely, when a new UI or Portal is required, we have the ability to create interaction areas, or Portals for users whenever this makes more sense. This is a simple process, on demand, and doesn’t require lots of effort from your business or the product. Keeping it simple is always the goal.
Automations have exceptions. Being able to easily and effectively manage this within your organisation is critical. Exceptions shouldn’t cause a ‘tools down’ moment for you, especially when uptime and continuity are business critical. Error handling logic from We Are CORTEX recognises this challenge and introduces ‘Retry’ and ‘Resume’ capabilities which optimise for service continuity, be that local to a functional block, on a per-state or per-workspace basis, or on a per-flow basis.
We Are CORTEX have extensive experience integrating a variety of CSP platforms, as well as generic tools used widely across the industry. We have yet to find a toll we cannot integrate one way or another, and this includes a significant number of what are now deemed ‘Legacy platforms’ and proprietary platforms. Having been around for so long, and having the bench of experts we have, we have retained a deep set of skills, and worked on hundreds, if not thousands of applications, mainframes and platforms. Our team have probably integrated the main tools you use in your business with our software for a CSP like you already.
The team at We Are CORTEX do not shy away from your legacy systems. Indeed, this is a strength of our business. We can help you plan to migrate away from these tools, assuming you want to, whilst simultaneously automating them within the current architecture. Green screen or Blue Screen to dated proprietary software, and other hard to work with technologies, at We Are CORTEX we love a challenge, and have yet to fail to overcome one. Challenge us with your Automation nightmare and see what we can do.
WHERE TO START
There are a few ways to engage with us, whether you want to find out more or are ready to fully engage we have you covered.
If you just want to be connected to us to learn more about what we do and the advantages we bring, you can connect with us socially. We regularly post content on LinkedIn and our team welcome connection requests to discuss all things automation. If you are at a more mature stage in your automation search book a chat with our sales team and start to explore how we can put you on the path to Automation self-sufficiency.
If you have a Partner you would like us to engage for you, but they are not on our partner page, that’s fine. Most of our Partners come to us this way. Alternatively we can connect you to the right person within your partner(s) to make it easier for you to investigate CORTEX.
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