Beyond market hype, what are the true benefits of Intelligent Automation?

Intelligent Automation allows you to realise automated zero-touch operations whilst retaining strategic control and management.

INCREASE

  • Accuracy
  • Quality
  • Velocity
  • Capacity
  • Scalability

FAST ROI

Typical complex  and lengthy deployment cycles can mean new initiatives, such as automation, fail to recognise predicted ROI.

Cortex Intelligent Automation combines technology which is simple to implement with the strategies and methodologies to ensure successful deployments are established.  You benefit from 300+ years of experience based in critical control and process automation.

Start to realise ROI with production ready automation which is 3x faster to deploy and requires 4x less effort.

HIGH VELOCITY SERVICES

Cortex Intelligent Automation creates machine speed responses enabling 24/7 mission-critical service delivery.

Within a major communications service provider, Cortex enabled a fully automated front office in their service assurance function.

This transformation enabled them to close three network operations centres, whilst improvement in the quality of service secured a 300% increase at no additional operational cost.

NO CODE = INSTANTLY ACCESSIBLE

Eliminate the typical new skills gap when implementing Intelligent Automation with a single, visual, intuitive, no-code platform; no embedded scripts or hidden code, only drag and drop.

Ease of use and high accessibility are at the forefront of Cortex’s design philosophy.

Your Subject Matter Experts (SMEs) can get started by capturing what they know and let exception handling manage the rest.

BENEFITS OF INTELLIGENT AUTOMATION:

  • Visual
  • Intuitive
  • No Code
  • Single Platform
  • Scalable

DECREASE

  • Complexity
  • Cost of delivery
  • Effort required
  • Average Handling Time
  • Cycle Times

AGILE OPERATIONS

Cortex Intelligent Automation creates flexible operations that adapt to the needs of your business.

Cortex enables you to create progressively smarter intelligent processes that respond to customers in minutes or seconds, rather than hours or days. Delivering high-quality robust services, ensuring complete SLA compliance.

Cortex has enabled a major financial services vendor to fully automate the provisioning, configuration, and activation of end-user services across a complex global network.

LEGACY INTEGRATIONS = INSTANT VALUE

Cortex Intelligent Automation software works with the tools and systems you already have in place, allowing you to avoid a ‘rip and replace’ strategy and create immediate incremental value.

Our software seamlessly integrates into existing systems, to create truly autonomous,  self-managing, self-healing services.

PROCESS AUTOMATION MADE SIMPLE

Cortex Intelligent Automation software transforms your organisation into a high velocity, service centric environment through digitalisation, automation and orchestration.

Classical approaches to automation focus on automating the actions, but typically these only account for 10% of your teams’ time and effort. The other 90% (the analysis, the decisions, and the management) currently lock your people into these processes.

BENEFITS OF INTELLIGENT AUTOMATION:

  • Automate analysis and decisions, as well as action
  • Limitless dynamic scalability – Scale to demand
  • Simplify Complexity
  • Creates an exception driven operation
  • Enable End-to-End Autonomous operations
  • Increase demand
  • Improve NPS and CSAT
  • Release skilled staff to higher-value roles