Demand is always very high for the rapid creation of infrastructure, for example servers and software devices for internal users and external clients of IT Service Organisations and Providers.
Some of the challenges in keeping up with the demand for cloud services are:
- Lengthy request processing times
- Multiple systems and approval requests
- Difficult to on-board new service suppliers
Within the Cortex Intelligent Automation LivePortal a user can request a new Cloud environment and the process of configuring it will be automated by Cortex. Download the use case to learn more.
Legislative regulations – including the US Sarbanes-Oxley Act of 2002, require companies to perform detailed audits into how data is created, stored and managed on their IT systems but also audit who has access to those systems.
The challenges for organisations when auditing for these regulations include:
- Size and variety of systems in scope
- The mapping between user accounts and real people
- Administration of the system auditing process
- Maintenance of records demonstrating competence in system access management.
Intelligent Automation can take on the responsibility for every step of the process with the exception of the decision whether or not a user is to continue to have access to a system. Find out how Cortex can manage this key audit activity at machine speed.
The Cortex user provisioning solution has transformed a major UK Telecom Operators service by reducing the time taken to process service requests from days to minutes.
A Global Service Provider partnered with Cortex to increase operational speed and guarantee quality of service, transforming their existing manually serviced infrastructure to an automated self-healing environment.
Cortex Intelligent Automation brings three decades of advanced process control knowledge and technology to business processes.
Cortex transforms the role of the Database Administrator from being the operator of the database management processes to being the manager of the processes.
A large fleet Tour Operator was losing out of season flight bookings because they could not validate the availability fast enough to capture the demand.
Cortex created a prototype process in which Flight Planning entered the details of the requirement including preferred aircraft, crew, and Pilot.