A Global Service Provider partnered with Cortex to increase operational speed and guarantee quality of service, transforming their existing manually serviced infrastructure to an automated self-healing environment.
Cortex Intelligent Automation brings three decades of advanced process control knowledge and technology to business processes.
Cortex transforms the role of the Database Administrator from being the operator of the database management processes to being the manager of the processes.
Cortex Intelligent Automation instantly creates a stable, resilient process centric environment with built-in auditing, process management and exception handling for legacy systems.
Cortex provides service-centric automation by intelligently orchestrating the monitoring, maintenance and management whilst interacting with the service managers, users, and specialists directly, to retain ownership and control.