Download Cortex’s Use Cases and White Papers for Telecommunications Network Operations Intelligent Automation Technology. Learn about our real-world outcomes within large communication service providers.

Cortex deals with 98% of the 5-6 million events, and 110,000 situations that arise every day for a Communications Service Provider.

The Cortex solution initially released more than 70% of the skilled engineers to be re-deployed to customer-facing roles.

Cortex eliminated the need for 66% of customer calls relating to fault and incidents.

Cortex increased capacity by 400% by automating the alarm management system.

Cortex improved service availability by 97.3% by automating trouble tickets for a CSP.

Cortex increased capacity by 400% by automating the Fault and Incident Management for network operations.