IT process automation provides a way for stretched employees to bring their workloads down to something much more manageable.
Most of the fears surrounding automation revolve around the issue of it putting people out of jobs. Tech expert Chloe Green, however, is more pragmatic in her view – suggesting instead that it will only end up reducing dangerously high workloads and ensuring people remain at their most productive.
Green noted a study from the CIMA (Chartered Institute of Management Accountants), which found that the average working week runs to 43 hours, despite most full time workers only actually being contracted to 40 or even 37.5. For those in the finance world. working weeks are even longer still, with a recent study finding they average around the 50-hour mark, realbusiness.co.uk notes.
Despite these sizeable working weeks, the people subjecting themselves to this are unlikely to do their job as efficiently and effectively as someone limiting themselves to 40 hours. Furthermore, burnout is much more likely, which could end up meaning a worker has to take prolonged periods off sick, effectively nullifying the extra hours they’ve put in.
To remedy the issue, Green suggested automating some of the more simple and repeatable process that takes up a worker’s time. By doing this, they will be able to dedicate more hours and attention to the pressing issues, without having to put in an extra two hours every evening.
“The trick,” Green told information-age.com, “is to find repeatable processes and automate them. That way, each task will complete with absolute consistency, speed and visibility – and you don’t have to spend hours examining results and asking questions.”
Author: David Howells