Businesses can only expect to grow if they simplify their IT processes, a new study has revealed.

Technology has undoubtedly revolutionised the way the world works, but with mergers, updates, acquisitions and down-sizing occuring over the years, it’s more than likely that many businesses now use complicated and convoluted IT systems. According to ma rket intelligence provider, International Data Corporation (IDC), this unnecessary complexity can have some significant and detrimental effects.

Its study discovered that labyrithine systems can lead to lower profits, a reduction in customer satisfaction, loss of competitive advantage and less innovation. The report, writes, also claims that antiquated  tech necessitates greater resource and management.

Many large (28,000+ employees) companies participated in the study and found that they were able to make huge savings when they implemented simplifying initiatives – which may have included migrating data to the cloud or possibly emp loying process automation measures.

On average, reports, they managed to save $3,610 per user – a figure which could collectively add up to a consdierable sum. Additionally, the steps led to increased productivity, reduced management costs, better customer exper ience and a faster time to market.

Speaking about the study, IDC group vice principal of software business solutions, Michael Fauscette said: “Many companies today are overwhelmed by the cost and competitive disadvantage that IT complexity can create.

“By simplifying their IT infrastructure, organisations can devote more of their focus and resources to delivering innovation, driving productivity and keeping customers happy.”

Author: Elizabeth Smythe