Telecommunications is one of the leading industries utilising intelligent automation for business transformation. Intelligent Automation is helping the industry grow and adapt to the prominent challenges that are evolving. As...
We are excited to be participating in this TM Forum Catalyst project with our partners Tech Mahindra and the OpenNMS Group, and our customers Vodafone and BT who are championing...
Central to Cortex’s Intelligent Automation software is the ability to support the SADA model, the capability to Sense, Analyse, Decide and Act on situations or scenarios that occur. Situations can...
Fault Management is a crucial aspect of the telecommunications network. Nobody wants their line to drop right in the middle of an important call. Customers expect immediate responses to issues...
Operators are starting to accelerate their journey to automation of their fault management processes. However, there is a long and tortuous journey for most to achieve the fully autonomous nirvana...
In today’s economic climate, communication services providers (CSPs) need to be more competitive and agile than ever before just to survive; to flourish, they must deliver a healthy return on...
5G offers the possibility of new types of services, new ways of connectivity and new charging opportunities. But CSPs will have some old problems to address alongside. Dawn Bushaus, Managing...
Faster, Smarter, Better. That’s the challenge facing CSPs and the telecommunications industry today. Intelligent automation is how they’ll be able to successfully overcome it. Here, we outline some of the...