Telecommunications is one of the leading industries utilising intelligent automation for business transformation. Intelligent Automation is helping the industry grow and adapt to the prominent challenges that are evolving. As...
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We are excited to be participating in this TM Forum Catalyst project with our partners Tech Mahindra and the OpenNMS Group, and our customers Vodafone and BT who are championing...
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Fault Management is a crucial aspect of the telecommunications network. Nobody wants their line to drop right in the middle of an important call. Customers expect immediate responses to issues...
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Operators are starting to accelerate their journey to automation of their fault management processes. However, there is a long and tortuous journey for most to achieve the fully autonomous nirvana...
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In today’s economic climate, communication services providers (CSPs) need to be more competitive and agile than ever before just to survive; to flourish, they must deliver a healthy return on...
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5G offers the possibility of new types of services, new ways of connectivity and new charging opportunities. But CSPs will have some old problems to address alongside. Dawn Bushaus, Managing...
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That’s the challenge facing CSPs today. Intelligent automation is how they’ll be able to successfully overcome it. Here, we outline some of the top drivers for CSPs New Competitors New...
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