Intelligent Automation is changing the way banking and financial services operate. From increasing efficiencies and improving customer experience, to minimising fraud risk and removing human error, there are a number...
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Telecommunications is a fast-moving, pressured industry where businesses must constantly innovate. From reducing operating costs and bringing new services to market, to increasing network capacity and improving customer order management,...
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Intelligent Automation platforms are built to solve the challenges that prevent your organisation’s acceleration to an autonomous future. Automation software can enable your business’ strategic vision - but it’s vital...
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Getting service provisioning right is a key objective of CSPs, as getting it wrong is costly. Processing a service provisioning request unsuccessfully or incorrectly causes additional rework to identify, diagnose...
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One of the most common misconceptions we see engaging with new prospects is the perception that RPA and Intelligent Automation software is essentially the same, or in some cases, that...
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Analysts have predicted the Robotic Process Automation (RPA) market will be the fastest-growing segment of the global enterprise software market. The growth is being “driven by digital business demands” with...
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Fault Management is a crucial aspect of the telecommunications network. Nobody wants their line to drop right in the middle of an important call. Customers expect immediate responses to issues...
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Operators are starting to accelerate their journey to automation of their fault management processes. However, there is a long and tortuous journey for most to achieve the fully autonomous nirvana...
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In today’s economic climate, communication services providers (CSPs) need to be more competitive and agile than ever before just to survive; to flourish, they must deliver a healthy return on...
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The majority of Business Executives are not aligned with the state of their business operations. What does this mean for automation? For a successful automation project, it is imperative that...
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