Analytics and mobility should be the focus of CIOs if they are to improve operations, Gartner believes.

Public cloud is no longer a primary focus for the majority of CIOs, according to Gartner’s poll of 2,800 global leaders. Just nine per cent of CIOs are thinking about using cloud computing for software-as-a-service (SaaS) projects, although this number increases to 15 per cent for infrastructure-as-a-service (IaaS) schemes, reports

Dave Russell, vice president and distinguished analyst at Gartner, explained that although the cloud is an option for many projects, it’s only the “first consideration” for a small number.

“Infrastructure and operations (I&O) leaders have been more protective of their existing infrastructure and, in many cases, have been the biggest obstacle to cloud-based solutions, often resorting to cloudwashing as an excuse to not seriously pursue a true cloud-based solution,” he said. “Instead, I&O leaders should institute a ‘cloud first’ consideration for every project on an application-by-application basis.”

Furthermore, 71 per cent of CIOs say they increasingly require context-aware services, so mobility is a top concern in system design for I&O leaders. In order to ensure the services are actually useful, they must actually be built for the mobile devices in question, instead of merely supported, notes

The need for modern and advanced analytics is apparent with CIOs too. To make this possible, I&O leaders must create a foundation for predictive analytics, as well as run data-led experiments. An example of this could include CIOs using social listening to better understand the needs of their businesses’ customers.