Digital Transformation is no longer the sought-after methodology in business development; instead, Digital Evolution is presented as the attractive alternative to all-encompassing innovation.

Discover what the ‘Digital Evolution’ approach is for businesses across all sectors, what the difference between Digital Transformation and Digital Evolution really is, and how this proven strategy will grow your business:

What is Digital Transformation?

Digital Transformation is the process of reimagining business operations through new digital technology and infrastructure. By implementing new digital capabilities, organisations can enhance their services, customer experiences, and employee culture – allowing them to stay ahead of the competition and overcome new market challenges.

In automation, a Digital Transformation is the implementation of automated orchestration across an organisation’s processes – bringing agility, accuracy, and scalability to achieve business objectives.

The definition of ‘Success’ is different to every organisation, and a Digital Transformation project is completely unique to the individual business. Find out more about what Digital Transformation means for your company, here.

How is Digital Transformation Evolving?

Digital Transformation is not a simple undertaking for any business. There is a huge amount of investment, risk, and resource needed to transition or enhance digital operations – which are some of the main reasons that many automation transformation projects have failed to succeed. Organisations that approach transformation with a Digital Evolution strategy and methodology mitigate these risks and ensure success

Digital Evolution has evolved to bridge the gap between the tactical, siloed approaches of individual system replacements or process overhauls and entire organisation-wide transformations. This strategy minimises risk. By taking a phased approach, Digital Evolution enables the creation of an agile transformation strategy.

Learn more about the difference between Digital Evolution and Digital Transformation, here.

How can Digital Evolution Reinvent your Business?

Digital Evolution is a powerful tool to achieve automation success, and it can be applied across all industries. From telecommunications and the banking and financial sector, to insurance and businesses shared services or enterprise services, Digital Evolution reimagines digital operations. Compete smarter to meet new challenges including digital disruptor challengers and increasing employee and customer experience expectations. Areas for automation evolution have included:

  • Onboarding new customers
  • Infrastructure maintenance
  • Claims adjudication
  • Fraud due diligence
  • Claims processing
  • Billing and invoicing
  • Software patching
  • HR management
  • Regulation compliance
  • Data processing
  • Customer self-service

Learn More About the Future of Digital Transformation

Find out more about how the evolution of Digital Transformation can make automation more accessible to your business, here, or book a free discovery call to speak to our experts today!