Businesses across the globe will look to improve the efficiency and quality of their HR processes over the next 18 months, the results of a new survey suggest.

After speaking to HR teams at more than 1,000 companies around the world, professional services firm Towers Watson found that the streamlining of business processes will be the main priority among HR professionals over 2014 and 2015.

This is the second year in a row that such results have been produced, with one third (33 per cent) of the respondents saying they plan to change the way they operate in the next 18 months.

The same study also found that 33 per cent of businesses expect to spend more money on technology in the coming months, with process automation solutions set to grow significantly in popularity.

Mike DiClaudio from Tower Watson said that consumer-focused tech is also having an influence. He was quoted by as saying: “Companies are realizing the value that consumer-grade technology brings to HR and are willing to make smart investments that can grow and evolve with the business.

“It also appears that companies are splitting their investments between core HR systems such as talent management and payroll, and next-generation technology including HR data and analytics, and integrated talent management systems.”

Just over half (55 per cent) of those asked by Tower Watson’s researchers said they had re-worked HR processes over the past 18 months in attempts to improve efficiency, reports.

Author: Graeme Parton