Telecommunications is one of the leading industries utilising intelligent automation for business transformation. Intelligent Automation is helping the industry grow and adapt to the prominent challenges that are evolving. As...
Telecommunications is a fast-moving, pressured industry where businesses must constantly innovate. From reducing operating costs and bringing new services to market, to increasing network capacity and improving customer order management,...
Getting service provisioning right is a key objective of CSPs, as getting it wrong is costly. Processing a service provisioning request unsuccessfully or incorrectly causes additional rework to identify, diagnose...
In today’s economic climate, communication services providers (CSPs) need to be more competitive and agile than ever before just to survive; to flourish, they must deliver a healthy return on...
5G offers the possibility of new types of services, new ways of connectivity and new charging opportunities. But CSPs will have some old problems to address alongside. Dawn Bushaus, Managing...