Getting service provisioning right is a key objective of CSPs, as getting it wrong is costly. Processing a service provisioning request unsuccessfully or incorrectly causes additional rework to identify, diagnose...
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Analysts have predicted the Robotic Process Automation (RPA) market will be the fastest-growing segment of the global enterprise software market. The growth is being “driven by digital business demands” with...
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A recent HfS and KPMG survey asked 590 business leaders including 100 C-level execs what their top three inhibitors were in ‘achieving strategic and operational goals’ in relation to Intelligent...
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That’s the challenge facing CSPs today. Intelligent automation is how they’ll be able to successfully overcome it. Here, we outline some of the top drivers for CSPs New Competitors New...
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Watch the Cortex, PwC and IRPA-AI institute webinar to learn how RPA and other technologies can be catalysts within an intelligent automation framework to transform your organization. With 72% of…
Watch the latest Transforming the Future of Work; The Cortex Approach HERE The Future of Work is a concept that’s now consistently bandied about in all circles. How can organisations…
On Friday 22nd September eight of the Cortex Projects and Support team travelled to Capgemini Head Quarters in Utrecht, Netherlands for their Automation Hackathon. Their mission was to both support…
Due to rapid growth or company acquisitions, large organisations often have a legacy of diverse applications from multiple vendors performing the same function. These can include CRM systems or Finance…
Companies providing IT outsourcing services are constantly looking at ways of reducing their costs, increasing efficiency and eliminating errors so that they can provide better services to their customers. Cost…
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