Service-Centric Automation

By capturing the knowledge of the service managers, helpdesk specialists and domain experts, Cortex intelligently orchestrates monitoring, maintenance and management whilst interacting with the service managers, users, and specialists directly, to retain ownership and control.

Increase customer response velocity
Rapid results – time to value in weeks
Increase reliability with self-healing services
Easy to use – designed for domain experts
Eliminate low-value service desk tickets
Open integration – extensible framework
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