Automatically manage and maintain service performance aligned with customer demand, capacity and cost.

Cortex Service Assurance:

  • Resolves incidents before they degrade user services
  • Eliminates low-value service desk calls
  • Helps you to deliver against SLA’s

Service Assurance in Network Operations

Operate smart, self-configuring, self-managing, self-healing, networks simplifying the real world of legacy, current and future technologies in a single unified solution.

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Service Assurance in IT Operations

Dynamically manage self-configuring, self-managing, self-remediating automated business processes in the real world of legacy, current, and future
technologies.

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Service Assurance in
Business Operations

Automate resources, applications, or service incident remediation, whilst subject matter experts retain control. Eliminate service issues at machine speed before the user knows there is a problem.

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