Transforming Back Office, IT, and Enterprise Services:

Across your Enterprise operations capturing the knowledge of the service managers, specialists and domain experts, Cortex intelligently orchestrates and automates end-to-end business processes and workflows.

Full integration with existing business systems and technologies automation is accessible to service managers, users, and specialists, your subject matter experts, via easy to use, intuitive web UI.

Gaining Efficiencies:

The Cortex Intelligent Automation Platform can be deployed across multiple functions and domains, avoiding the trap of silo’d or individual islands of automation whilst seamlessly integrating with existing technologies. 

From HR, Finance and Logistics through to the all important underlying IT infrastructure, Intelligent Automation can empower your organisation to increase efficiency, improve quality and work at machine speed with your team remaining at the heart of the automation initiatives.

Increasing Operational Effectiveness:

There is no dispute the future of work is changing.  Cortex Intelligent Automation software provides the platform to increase your operational effectiveness, and transition your teams to greater value work.

No Code, No Scripts, No Bots to manage, your teams are at the heart of automation driving your business.

The ever-increasing reliance of organisations on Service Provider teams and Service infrastructures has driven increased demand for skills, reliability and velocity of operations.

Challenged to reduce the complexity of disparate systems, fragmented data and siloed operations, skilled teams are being driven into more reactive operational tasks. This can overwhelm an already stretched staff, reducing quality, limiting innovation and increasing workload.

The Cortex Intelligent Automation Platform minimises costs associated with system downtime and maximises the utilisation of existing technology. This is achieved through the systematic orchestration of people, technology and processes.

With the mission to deliver constant reliable Services, Cortex brings standardisation to Service Process Management, ensuring that Service and IT systems run smoothly.

The Intelligent Automation Platform has the capability to work at an extremely high level, where it orchestrates Service and IT processes. Cortex also has the capability to work on a lower level, where the platform automates specific parts of an IT network or service.