Steve joined Cortex 2018 and brings over 30 years’ experience in the telecommunications industry to Cortex. Steve has worked for operators, equipment vendors, ISVs and SIs extensively in Europe, north America, Australia and SE Asia. He has designed, developed and delivered service provisioning and service assurance solutions for mobile, data and fixed network environments, and has participated in the GSM and MEF standards setting bodies.
Fault Management is a crucial aspect of the telecommunications network. Nobody wants their line to drop right in the middle of an important call. Customers expect immediate responses to issues...Read More
Operators are starting to accelerate their journey to automation of their fault management processes. However, there is a long and tortuous journey for most to achieve the fully autonomous nirvana...Read More
In today’s economic climate, communication services providers (CSPs) need to be more competitive and agile than ever before just to survive; to flourish, they must deliver a healthy return on...Read More
That’s the challenge facing CSPs today. Intelligent automation is how they’ll be able to successfully overcome it. Here, we outline some of the top drivers for CSPs New Competitors New...Read More