CSP Use Cases.
Real Use Cases.
Explore our Use Cases
As a dedicated CSP business we deep dive into every area of a CSP, take a look at some of our other use cases here.
Network fault management
Manual network fault management on trouble tickets for network infrastructure that were raised from customer complaints, by the operations teams.
Change Request Management
Minimising unexpected downtime or systems availability for customer impacting Change Requests.
Connectivity Circuit Writing
The current IT stack used within the circuit writing process required manual data input leading to inefficiencies.
Customer billing relies on an extensive underlying infrastructure to monitor, record, maintain data and apply required contractual parameters for accurate billing.
A Fully Digital Service
Voice Resource Management was a manually performed process, from order to allocation and further provision.
OLO Network Traffic Management
The customer wanted to maximise the quality of their international voice network services whilst minimising costs.