Our single platform lets clients achieve significantly greater impact than the legacy approach of multiple islands of technology.
By integrating multiple intelligence and automation technologies with human and machine collaboration, we enable established businesses to transform customer experience, quality of service, and help achieve non-linear growth.
In addition to the software, we produce the strategies and methodologies to successfully transform our clients’ operations with Cortex.
We deliver through strategic partnerships with global Service Providers including Capgemini, Tech Mahindra, onepoint and more. . .
Cortex achieves rapid business transformation across Telecommunication, Insurance and Service Provider operations . . .
Telecommunications
- Service assurance – automated fault and incident management
- Network provisioning – multi-vendor activation
- Service orchestration – automated network diagnostics
Insurance
- Insurance claims handling and adjudication
- Automated document validation
- End-to-end claims management
Service Providers
- Service performance and assurance
- Service planning and provisioning
- Service orchestration
